We are sad to see you go! Membership cancellations can be made at any time (at least 24 hours before your next processing date) by submitting a cancellation request to customercare@malibufamilywines.com cancellations cannot be made in person or over the phone. When cancellation occurs, all member benefits including the use of loyalty points will end at that time. Should you wish to skip a club order instead, please let us know.